Hello, I'm Morgane.

I've been adventuring into various fields of design, indie game making, consulting, financial markets and tech. Now blending user experience with business strategy in the financial space. I'm currently the Design Director at Societe Generale CIB and live between London 💂 and Paris 🥐.

Writing

#10yearchallenge — The Rise of Design in Corporate and Investment Banking

The days of unreadable Excel spreadsheets are coming to an end! This is the first part of my series exploring the use of design to rethink Corporate & Investment Banking services, what it means to rethink an entire industry and design for some of the most complex applications possible. Let's start with the rise of user-centred design.

Changing a 150-Year-Old Bank with Design: 3 Impacts

Design is not the icing on the cake (or the cherry); it needs to be embedded throughout the organization, and this changes how people work together. In this second part of my series exploring the use of design to rethink Corporate & Investment Banking services, I discuss the impacts I’ve seen while setting up the design practice at Societe Generale CIB.

Part 3 available soon!

Design without chaos: 9 principles

Working in a team can be hard. Working with other teams can be hell. This post shares the mix of communication, project and team management principles I gathered for the team from the hundred of services we designed through the years.

Tackling complex financial subjects in the BtoB space

In this article I explain the design approach at Societe Generale and how our users benefit from an open and inclusive approach, with close collaboration between the Business, Information Technology and Design teams.

Interviews

Societe Generale’s Morgane Peng on collaboration, constraints, and chaos

I talked with InVision on how we rethink complicated processes to design digital tools used on trading floors all over the globe — deep dive into a highly collaborative culture, how to embrace constraints and avoid chaos. InVision Blog, Sep 2018

Lessons from Design Leaders: Designing for the Financial Space

I chatted with Jesse Lewis (HSBC) and Aarron Walter (InVision) about the challenges with designing for the financial space and how to embrace regulations and constraints while delighting customers. InVision Fireside Chat, May 2018

Talks & Workshops

I enjoy talking about design strategy, design culture and organizational stuff. I've given talks in English and French to various audiences ranging from design enthusiasts to Banks' CEOs. If you'd like to invite me to speak at your event, please get in touch.

How to Design a Digital Service with Our B2B Design System

SGBT, Luxembourg, Nov 2017

Design Thinking Secrets: from Ideation to Implementation

Societe Generale, Paris, Mar 2017

HR focus: Crossover Portrait of a User Experience Designer

Societe Generale, Paris, Oct 2016

About me

🐣 I wasn’t born a UX designer. I started my career in consulting and finance, explaining structured investment solutions to clients ranging as diverse as French agricultural cooperatives (in Paris) and regional banks in Asia (in Hong Kong).

Back then, I was a victim of disjointed interfaces. It almost seemed to be a point of pride on the trading floor: the more complicated your screen looked, the cooler you were.

But I had a secret: I was an undercover designer 🕵️‍♀️. Day job aside, I was a freelance artist and developing indie games (still doing it today!). So I rebelled against my badly designed tools to change them.

Fast forward today, I now lead an international and multidisciplinary team of design experts (UX, Visual and Content) at Societe Generale CIB in service of our mission to empower people to take control over sophisticated products and financial systems.

I'm also a culture change advocate to create high performance and collaborative organisations 🚀.